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Ivory Research  

response to wrt

Jan 14, 2011
Dear WRT,

Yes, we are competitors, but I believe that being well-educated individuals this should not affect our communication. I have nothing against your company and I would not feel comfortable posting any comments about it.

When I mentioned juvenile behaviour - it was not about you at all. I did appreciate your opinion on the case with Maz.

However what I disagree with you upon - is judging the company based on the fact that I have broken forum rules by posting an e-mail address. I am not promoting the company, but resolving complaints, so it is essential that our customers can easily reach us. I want to have an opportunity to resolve the complaint before someone goes public. Do you not think that this is a fair thing to ask?

National origin is an important attribute of every individual; however, it has very little to do with management skills and the legitimacy of the company owned by the individual.

Katherine

P.S. And by the way - my name is not Katarina or Ekatrina
WRT  

katherine - ivory research

Jan 14, 2011
I have never concealed the fact that we are competitors.

Now - is there anything misleading about my post. Yes, you were students and now are registered as British citizens and live in the UK. Your company is registered in the UK. The implication here is that you are liable under British law. That works in your favour, by the way and sets you apart from those who claim to be registered in the UK but reside outside the jurisdiction of British law. So, no, my post was not juvenile and was fair. I could have simply stated that the owner was a former Russian student studying at a British university. That would have been the truth BUT it would have been a half-truth.

Furthermore ... even though we are competitors, did I or did I not defend your company against maz's half-assed insinuations that you were scammers?

Yes, you spam your contact info at every turn. That is not proper. I stand by my criticism ...

Read my post carefully prior to concluding that I am attacking you simply because you are a competitor. Were that the case, I eould have stuck to half-truths and let Maz's insinuations go unanswered.

By the way - my username here is the same as my essayscam one. I have no need or cause to conceal my identity.
Richie  EssayChatJan 14, 2011
I feel that essay chat is a site that could possibly incite more harm than good. This is because when a person signs up, they can use any name they wish.

On any site a person can use any name they wish, no?

Maybe names should not be displayed at all, that would lead to focusing on the discussions only, not on names?
Katherine  

essence of essaychat

Jan 14, 2011
I feel that essay chat is a site that could possibly incite more harm than good. This is because when a person signs up, they can use any name they wish.

This allows people to claim to be whoever they wish to be, and that can only be seen as bad for everybody in the market. Negative posts, that could be damaging to companies or individuals are allowed to be posted, under whichever name the perpetrator chooses, whether that be a name of an individual or of a company.

I suggest that essayscam and essaychats usernames be merged, as I believe that this is the best way that people can be held responsible for their words.

Katherine
Ivory Research  EssayChatJan 14, 2011
Dear WRT,

I agree I have "broken the rules" which state that I am not permitted to post management's private e-mail and postal address on the forum; however posting them on EssayChat is not forbidden, please check the FAQs.

In regards to the important issue of customer trust and breaking forum rules, this is an entirely different matter. Customers trust is achieved when they can see that they have certain guarantees in place to protect them. The guarantees are not only from the government i.e. being able to take company to court and get your money back; but guarantees from the company itself, which we provide for our clients.

Yes, I can not say that we get every order right and all of our clients are satisfied 100% (not 99.9% but completely100% satisfied.) However I can say that we treat our customers with respect and always try to resolve issues in the shortest amount of time. If there is an issue with a client's paper, our customer service operator's work very hard with the writers to get the paper amended to the client's request. Our office is open 105 hours a week, and we even made sure we were available for 10hrs on Christmas day, in order to make sure that our clients stayed supported.

If our client is still not satisfied after the amendments have been completed, the case is sent to our complaints department. If our complaints department can not resolve the case - it is then sent to me.

I want our unhappy customers to contact our complaints department by e-mailing complaints@ivoryresearch.com before they post negative feedback on forums. If the complaint can not be resolved, clients should contact me on management@ivoryresearch.com. Give us a chance to resolve the problem before making it public, this is all we ask of our clients, as it means that everybody leaves happy.

We received two anonymous accusations, neither of which was backed up by any evidence. This leads me to think that these were our competitors, trying to ruin our reputation. Unfortunately they are not the only ones, but Ivory Research is an honest company and our reputation is extremely important to us.

Seeing statements such as:
essaychat.com/2/#msg543
essaychat.com/#msg567

Or "reviews of your competitors" which have clearly been written to promote their own company, without any regard to correct information, like:

ukessays/essay-writing-companies/

These all make me feel like this market is becoming slightly juvenile, with companies focusing more on making competitors look bad rather than concentrating on their own services and customers.

Katherine
WRT  

smirk

Jan 14, 2011
Has offered some of you some very good advise. S/he wasn't obliged to but did. Act upon it ...
smirk  EssayChatJan 14, 2011
i suggest you set up a wordpress website and use google adsense to market it, that will prove much more effective than spamming a board
smirk  EssayChatJan 14, 2011
and this is unfair and inadequate response, don't generalize

Btw, what was your point? Katherine has offered you a way out, why do you refuse to cooperate?
smirk  

a response! wow

Jan 14, 2011
Learn how to read English, Smirk!

care to give a lesson?

a 'partner' which can mean ownership too actually)

am I misreading this or is it what you write?

Are you EFL?

exactly, i don't use English as my first language, neither do you
Maz  

re: sample assignment

Jan 14, 2011
Most professional researchers/writers can do them in their sleep but, apparently, it took you 'ages.' :)

WRT: You're a straight time-waster of me and all the people on this forum. NOwhere (get a life!) NOwhere did I state the amount of time I spent on the assignment!
If you're happy to have me admit I am not a writer (without even reading my posts), then, "Ok, mistress, I am not a WRITER!!!". Hope it satisfies your masochism :-D.
Maz  

res to wrp

Jan 14, 2011
back to the point: how did they scsm you?!

Dear: Katherine will confirm that NOwhere I stated IR is a scam. I just discussed my experience which does tell us 'something' about this company.
I hope it clears my position. (Again you made a point without reading my posts :-( )
Regards
PS: I will not continue to post on this topic anymore (Read my response to Katherine).
WRT  

maz - stick to the point

Jan 13, 2011
I said that your post indicates that you were a writer-applicant. Katherine initially assumed otherwise by asking for your order #, suggesting that you were a customer. Hence, my post addressed BOTH possibilities.

Now, stick to the point - how did they scam you? You asked us to draw our one conclusions as to whether or nit they were, and to use your experience as our reference point. So ...back to the point: how did they scsm you?!
Ivory Research  EssayChatJan 13, 2011
However, can you imagine how much time I spent on doing the sample assignment and then waited for your response. Does it not tell me how caring your company is for the most important asset of your business.

Dear Maz,

We really care about our writers. Yet, in every business there is one common problem: human factor. However hard you try to eliminate mistakes - there always will be some.

Katherine
Maz  EssayChatJan 13, 2011
let's suppose you were a customer

Dear there!
You have taken so much pain in writing a post to me. However, I am so sorry that you did not even pay even 10% of your time in reading what I have really said in my posts; you don't even know if I came in contact with IR as a customer or writer!!!

What a lousy ****.

PS: Please waste your energies somewhere else!
Maz  EssayChatJan 13, 2011
this can not be qualified as scam. We have not taken any money from you or benefited in any other way.

Dear Katherine:

Indeed it's very logical of you to state that at present the situation at your company may have improved a great deal; no doubt, it may have.

However, can you imagine how much time I spent on doing the sample assignment and then waited for your response. Does it not tell me how caring your company is for the most important asset of your business.

However, I have nothing to put forth to defame you or anything. I have just shared my experience. That's all.

Good luck
Maz
Ivory Research  EssayChatJan 13, 2011
I don't remember it was like by the end of 2008.

Dear Maz,

It took place 2 years ago. Since then - many things have changed. We now have a professional Writer's Relations Officer dealing with all recruitment, so if you will apply now - you will see the difference. Nevertheless, please accept my apologies for your bad experience.

However, this can not be qualified as scam. We have not taken any money from you or benefited in any other way.

Katherine
Maz  EssayChatJan 13, 2011
Please give me your order number and I will investigate the case
Katherine

I don't remember it was like by the end of 2008.
Ivory Research  EssayChatJan 13, 2011
Dear Maz,

Please give me your order number and I will investigate the case
Katherine
Matt  

looking for decent / legit writing service

Jan 13, 2011
Seen so much crap and scammers and I'm finding it very difficult to located a legit site, been looking through essay scams and there seems to be alot of crap out there.
Ted  EssayChatJan 12, 2011
but it made no sense: Asking if anyone had used me then finishing the job about a WEEK later?

That's not proof that your shill is not a shill. It's just proof that somebody tried a very elaborate scheme to fool potential clients.

I don't have the money or time to hire a shill,

There's no money and hardly any time involved in using a shill.

why doesn't anyone just do an IP trace or otherwise prove I am connected to RNH?

Are you playing stupid or do you think the rest of us are? Or are you saying that your "company" is composed of just one "writer"?
Amon Giralda  EssayChatJan 12, 2011
I'm not being unprofessional at all. I'm just calling a scammer, a scammer and a shill, a shill.

With no evidence, which is unprofessional and character assassination. RNH is not a shill, no one has any evidence that he is (e.g. any sign of me paying him for promotional services, any sign that he's from my same IP, etc.) . I understand that it sounded like it, but it made no sense: Asking if anyone had used me then finishing the job about a WEEK later? Come on. RNH just felt, and I had NOT asked him to do this, that if he was going to open a thread on ES questioning me, it wouldn't be fair not to finish the job. I don't have the money or time to hire a shill, trust me. I suppose I could do it myself, but if that's the case, why doesn't anyone just do an IP trace or otherwise prove I am connected to RNH? If they can do this, I will publicly apologize for shilling on ES. If they can't, I would hope that they would have the guts to do so themselves.
WRT  

companies house records re ivory research

Jan 12, 2011
As per official records, the owners of Ivory Research came to the United Kingdom from Russia and were students at a British University. However, since then, a couple of them have successfully applied fir citizenship and are UK residents. Katherine, or Katarina here, is the primary owner.

That being said - the fact remains that the company is guilty of spamming. Not an opportunity goes by without their somehow inserting their contact email in their posts. They completely refuse to understand that essayscam is not their support portal and essaychat was not established for their use as a marketing platform. Irrespective of how many times they were told this by various members, they continue to spam.

Ivory Research is incapable of adhering to forum policies and does not seem to comprehend that essaychat was not established as a free marketing platform.

Compare their behaviour to that of the company which many believe (assume without evidence) the owner of both essayscam and essaychat - they use neither to market themselves. So, who would you trust more?
Ted  

huh?

Jan 12, 2011
And you're being an unprofessional jerk because....?

I'm not being unprofessional at all. I'm just calling a scammer, a scammer and a shill, a shill.
Amen to that  

highly recommended! ha ha ha! yessss.......

Jan 12, 2011
"I eagerly await people who claim I'm not trustworthy finding a customer who I have scammed. Until they do, and until I fail to rectify the situation as I always have, they are exposing themselves as either petty or liars."

You Amonsessay clearly do not realise that one can only prove a positive, NOT a negative - so we cannot PROVE you are a good writer - you can only prove youi are a good one. That is BASIC! You are clearly not that educated - so why should anyone trust you?

And you do not inspire confidence by saying that you 'come recommended' by someone who you sucked up to on some non-legit essay forum! Perhaps if you are so good a writer, that person will hire you as a writer for one of her companies? The fact she hasn't seems to prove you do not meet her criteria for quality writers.

Also, boy are you desperate! No student should ever trust any shyster who hawks their 'highly recommended' writing skills on here: most are EFL writers who can write only basic level English! You are like some hustler on a street corner! Such bad taste!
Amon Giralda  EssayChatJan 12, 2011
We would first need to find a customer who actually used your service (wink, wink).

Not hard, but hey, even if it were, still not your claim. Nice public retreat, though. And you're being an unprofessional jerk because....?
Ted  

no.

Jan 12, 2011
I eagerly await people who claim I'm not trustworthy finding a customer who I have scammed.

We would first need to find a customer who actually used your service (wink, wink).
Amon Giralda  

nice

Jan 11, 2011
No, you're not.

No evidence, just a claim. Awesome. Wonder who you are, "Ted".

I eagerly await people who claim I'm not trustworthy finding a customer who I have scammed. Until they do, and until I fail to rectify the situation as I always have, they are exposing themselves as either petty or liars.
Paul  EssayChatJan 11, 2011
Essay.co.uk
No such site, it's parked!

He means theessay.co.uk. It's a fraudulent site from Pakistan.
alex  

essay.co.uk to fail

Jan 11, 2011
Use this site if you want to FAIL in your course. This company won't be able to deliver an essay. But if you want to do some experiment, and you have enough budget to spare... It's your choice. I won't recommend this site at all.


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